If your Microsoft account gets temporarily locked because of unusual activity, multiple failed login attempts, or a suspected security breach. It might happen that Microsoft can block your account temporarily to protect your data. It may irritate if your account is used for actual services like Outlook, OneDrive, Skype, or Xbox. If you facing the same problem, then you can go with some easy steps to recover your locked Microsoft account and regain control.
The user should check the reason for getting the account locked before moving to recovery options
Unusual sign-in activity- If Microsoft detects login attempts from different locations or unfamiliar devices, it may lock the account as a precaution.
Suspicious behaviour- Sending a large number of emails by the user in a short time or uploading suspicious files can trigger a lock.
Multiple failed login attempts- Entering the wrong password too many times may result in a temporary lock.
Now, let’s look at how to recover Locked Microsoft Account.
Step 1: Visit the Account Recovery Page
The user should go to the home page and try to log in again with the correct ID and password if they are unable to do then visit the official recovery page: https://account.live.com/acsr. This page allows you to verify your identity and start unlocking your account.
Step 2: Enter Your Locked Account Email
If you enter the email address of the Microsoft account that has been locked. You may also be asked to provide an alternative email where Microsoft can send a communication recovery message or OTP regarding the recovery process.
Step 3: Fill in Account Details
There will be an option that Microsoft may ask to provide some personal details to verify your identity. These may include:
If you can provide an accurate and specific answer, then it can increase the chance to recover your account.
Step 4: Check Your Alternate Email
After submitting recovery form with personal detail you should check your alternate email id where Microsoft will send a verification code to your alternate email address. There will be an OTP so Enter this code when prompted to verify that you have access to this contact method.
Step 5: Reset Your Password
If the recovery information you provide matches on file, then Microsoft will send you a link to reset your password. Choose a strong password that is different from your previous ones to ensure better security.
Step 6: Wait It Out (If the account is Temporarily Locked)
It is possible that your Microsoft account may be temporarily locked because of multiple incorrect login attempts. In such cases, users are advised to wait 24 hours before attempting to log in again can solve the issue. Meanwhile, you should check your devices for malware and change passwords for other linked services.